Do I need to spend real money to play the game?

Match Triple 3D is a free game app. Everything is designed to be completed without spending any money You do not require to spend any real m...

How can I obtain and use golds?

Golds are the currency of the game. You can get free golds from the Shop, Level Chest, and Star Chest Also, you can watch rewarded advertise...

How can I purchase golds?

To purchase golds, you need to visit the Shop Page. There, you can select available golds or packages you want to purchase and continue thro...

I did not receive golds/packages that I purchased.

Begin by ensuring that your internet connection is stable, as it's essential for newly purchased items to be successfully added to the game....

How can I request a refund?

To request a refund, you can contact Apple/Google. Please read the instruction carefully in the links below:Request a refund for apps or con...

How can I find my purchase history?

All in-app purchases are made through the store you downloaded the game from. You can check the following links to learn how to find your pu...

I cannot purchase golds/packages.

Not being able to purchase coins/packages could be related to many reasons.It is better to start by checking if there are any restrictions o...

How can I avoid accidental in-app purchases?

If your child made a purchase in the game that you would like to dispute, please send a refund request to Apple/Google. They manage all the ...

What is VIP Member Subcription?

The VIP Member subscription will give you: 5 times free continue per day, claim x2 daily reward free, play unlimited in the Playground, and ...

How to unsubscribe VIP subscription on the game?

To cancel a subscription, you can contact Apple/Google. Please read the instructions carefully in the links below:Cancel a subscription...

My invoice is showing a larger charge, why is that?

Apple likes to send a purchase summary that combines all recent purchases in one total. You can confirm individual purchase history by going...

Can I earn real money by playing this game?

The game has been initially designed for free to play so we’re sorry that you can’t convert any gold or coin in the game into real money.We ...

How to edit/remove/change a payment method from your Apple ID/google?

You can edit your payment method manually on your device.Please read the instruction carefully in the links below:If you need to change or u...

I found a purchase I didn't make. What should I do?

Please understand that in-app purchases can only be processed with your authorization. We recommend that you double-check with your family m...

How do I get my in-app purchase invoice?

The receipt is emailed to the account used to make the purchase soon after the purchase is completed.Your invoice purchase should show the O...