If your child made a purchase in the game that you would like to dispute, please send a refund request to Apple/Google. They manage all the in-app purchases on our app and can review your case to issue a refund.
Please read the instructions carefully in the links below:
To prevent similar issues in the future, you can check how to set restrictions on your device:
Require a password or authentication for purchases
If you need more support, please get in touch with us by using the “Contact Us” button on the top right corner of the screen.