We don’t recommend deleting the app if you run into any problems while playing. If you haven't signed in to save your game progress, there's a high chance that reinstalling the app could result in losing your progress.

Instead, we kindly ask that you try to take screenshots or record a video of the issue you're experiencing. This will help us understand the problem better. You can then share these through the in-app chat support.

For additional guidance, you can check these helpful FAQ articles:

• "How to take a screenshot or screen recording?"
• "How can I send a screenshot or video?"

With these details, we’ll be able to recreate the issue and investigate it further with our team.

If you need assistance with signing in to save your progress, feel free to refer to our article, "How to save my progress?"

We appreciate your patience and support!